Delivery
All samples will be delivered via Royal Mail or by a parcel delivery service and are subject to a £2.50 P&P charge (up to 4 samples), £5.00 (5-9 samples) or £10.00 for more.
Single box orders will be delivered by parcel courier.
All 2 boxes and above orders will be palletised and delivered via third party pallet courier. Standard charges for 48-72 hours (working days only) pallet deliveries are outlined below.
Please note that delivery prices will vary to some premium postcodes (such as Cornwall, Rural Wales, Scottish Highlands, and Channel Islands etc).
Special orders cannot be returned or cancelled once despatched from manufacturer. Lead times vary, please enquire before placing order.
All deliveries are charged at £65.00 (inc VAT) except for premium postcodes listed below which incur a surcharge in conjunction with the standard charge:
DG, KA1-26, KA29+, KY postcodes are £25.00 (inc VAT) per pallet space.
DD postcodes are £55.00 (inc VAT) per pallet space.
AB, BT, IV1-40, KW1-14, PH, PO30-41 postcodes are £75.00 (inc VAT) per pallet space.
GY, HS, IM, IV41+, JE, KA27-28, KW15-17, PA20+, ZE postcodes are £125.00 (inc VAT) per pallet space.
Prices and availability for delivery may vary for some products to premium postcodes depending on logistics company. Deliveries to Europe available. Please contact us for a quote.
When receiving pallet deliveries please check that you have the correct product and the correct number of boxes before signing for the order.
All pallet deliveries will be ‘kerb-side’ by truck. Please ensure vehicles have access to point of delivery and if there are any restrictions you MUST inform us at time of order.
Please see below for some pointers or contact us for advice:
- There must be someone at the delivery address on the day of delivery to accept and sign for the order.
- Can a bin lorry access and collect from outside your home/business premises? If yes, then a pallet truck will have no problem gaining road access.
- No obstacles. Free of obstacles that could obstruct delivery (e.g. low hanging tree branches).
- No Inclines. The delivery area should be flat, rather than a slope.
- Delivery should be made on a hard surface not on loose ground such as gravel or grass.
- Turning/Parking space. Is there enough room to park at the kerbside and make delivery? Or if a truck will drive up a narrow road in a cul-de-sac is there ample turning space?
- You MUST advise if there are any parking or time restrictions at the delivery point.