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Trade 3 min read

Trade Flooring Support

Reliable flooring supply, samples and expert guidance for designers, contractors, landlords and commercial projects.

Trade baseline
10% off
Volume tiers
up to 17.2% off
Account approval
1–2 working days
Trustpilot
4.6 / 5
1/ 5
01

Real trade pricing, applied automatically

Once approved, trade prices appear across eligible ranges the moment you log in, shown excluding VAT, with the retail price struck through so you always see your saving. No codes, no minimum order.

Up to 10% off
Engineered, LVT, parquet, solid wood, laminate, walls & tiles, shown excluding VAT.
Volume discounts stack on top
The bigger the project, the more you save: the tier follows the square metres in the order.
Approved in 1–2 working days
Pricing activates on your next login. No codes, no minimum order.
Order sizeWhat appliesOff the retail price
Trade baselineall eligible ranges10% off
25–60 m²+3% volume, on the reduced price12.7% total
60–120 m²+5% volume, on the reduced price14.5% total
120+ m²+8% volume, on the reduced price17.2% total
1
Apply
Business details & VAT number.
2
We review
Usually 1–2 working days.
3
Prices unlock
Log in; the trade price is applied automatically.
02

Support for client presentations and project decisions

Use samples, finish guidance and practical product advice to help clients compare flooring in real light before the specification is final.

Sample planning
The right samples for each client presentation.
Finish comparison
Compare shades and textures in real light.
Project suitability
Advice on wear ratings, sub-floor and installation.
03

Common questions

Who is the trade portal for, and how do I apply or log in?

The trade portal is designed for installers, fitters, retailers, interior designers, architects, contractors, landlords, developers and project-led buyers who need trade pricing, better product visibility and direct support. Submit the trade application with your business details and VAT number where applicable. Most applications are reviewed within 1–2 working days, and trade pricing activates automatically on your next login.

What do I get after approval, and do trade accounts get pricing discounts?

Approved trade accounts unlock dedicated trade-tier pricing across eligible ranges, priority access to new collections, multi-sample requests, account-based ordering, project guidance and direct trade support. The discount level depends on collection and project volume. For larger or specification-led orders we can quote bespoke project pricing.

Can I get samples, pre-order consultations and technical support?

Yes. Trade accounts can request multiple samples in one order, useful for client presentations. For larger projects you can book a free consultation for sample planning, quantity calculations and product suitability, plus technical data on wear ratings, sub-floor requirements and installation methods.

Do you handle bulk project orders, lead times and delivery to site?

Yes. We support bulk and multi-room orders for residential, commercial and lettings projects. Stocked ranges ship from our UK warehouse; delivery times and options depend on the delivery postcode, and the applicable estimate is stated on the Delivery & Returns page or in the delivery option selected for the order. Bespoke finishes can take longer and we confirm exact lead times before order confirmation. We deliver direct to project addresses including contractor sites.

What is your returns policy for trade accounts?

Unopened, unused full packs can be returned within 30 days under standard trade terms. Bespoke, cut-to-size or made-to-order items are non-returnable. Contact the trade team first so we can issue a returns reference and arrange collection where needed.

04

Trade support for professional spaces

Focused help for the people choosing, presenting and installing flooring on live projects.

Interior designers
Samples and finish guidance for client-facing presentations.
Contractors
Product support for practical rooms, timings and installation decisions.
Landlords & developers
Durable flooring options for busy homes and property upgrades.
Open a trade account
Trade pricing on eligible ranges, volume tiers by the square metre, samples for the client meeting. Most accounts are approved in 1–2 working days.
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